Frequently Asked Questions
Everything you need to know about your Planeta Editorial shopping experience.
How long does shipping take for new collection drops?
Standard shipping typically takes 3-5 business days. For our exclusive collection drops, please allow up to 7 business days for processing due to high demand.
What is your return policy for seasonal apparel?
We offer a 30-day return window for all unworn items with original tags attached. Please note that items marked as 'Final Sale' are not eligible for return or exchange.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed, editorial fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and flexible interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
Planeta Editorial is committed to conscious fashion. 80% of our current catalog uses organic cotton or recycled polyester, and we aim to reach 100% sustainability by 2025.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team.