Returns & Exchanges
At Planeta Editorial, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and unwashed fashion items. If your selection doesn't fit your style or size, we provide a seamless process to ensure your shopping experience remains effortless.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging with all tags attached to ensure they are protected during transit.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse team inspects the returned garments, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing